FAQ

When will my order arrive?

We aim to pack and ship all orders within 48 hours from our warehouse. Once your shipment is labeled and ready for carrier pick-up, you’ll receive a shipping confirmation along with your tracking number. Please allow 24 hours for the tracking number to update, and then you can follow your order as it makes its way to you!

Are your products certified organic?

Yes, Our products are certified organic. We prioritize sourcing high-quality, organic ingredients to ensure the best for our customers and the environment. If you have specific products in mind, feel free to ask for more details!

The tracking information shows my packing is “processing”. What does this mean?

If your tracking information shows that your packing is “processing,” it means that your order is being prepared for shipment. This stage typically involves picking, packing, and labeling your order before it is handed off to the carrier. Once packing is complete and the order is labeled, you should receive an update with a tracking number. Thank you for your patience!

4o mini

Do you offer returns/exchanges?

Return/Exchange Policy:
At this time, we do not offer returns or exchanges.

Can I cancel/change an order after I’ve placed it?

Cancellation/Modification Policy:
Once an order is placed, you cannot modify or cancel it.